Updated: 03rd April 2026
About SBS UK
www.sbs-uk.net (this website) is owned and operated by SBS UK of 125 Coldharbour Road, BRISTOL, BS6 7SN. Our website uses SHA-256 bit with RSA Encryption to provide you with a secure connection to encrypt data to and from you during your online visit with us.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is SBS UK. Requests for subject access or other data protection matters should be made in writing to "Data Compliance Officer, SBS UK, 125 Coldharbour Road, BRISTOL, BS6 7SN."
About this privacy policy (GDPR)
SBS UK ("we", "us", or "our") is committed to protecting and respecting your personal information and privacy.
This policy sets out the basis on which any information we collect from you, or that you provide to us, will be processed by us. By visiting www.sbs-uk.net you are accepting and consenting to the practices described in this policy.
This policy applies only to the following websites:
• www.sbs-uk.net
• m.sbs-uk.net
Any changes we may make to this policy will be posted on this page. Please check back regularly for updates.
Lawful basis for processing
We process your personal data under the following lawful bases:
• Contract – to process and deliver your orders
• Legal obligation – to comply with HMRC and legal requirements
• Legitimate interests – to improve our website, services and customer experience
• Consent – for marketing communications such as newsletters
Information we may collect from you
We may collect and process the following information about you:
Information you provide us: You may provide information by filling in forms on our website, subscribing to services, or contacting us by phone, email, post or social media. This may include your name, address, country of residence, email address and telephone number. We do not store debit or credit card details.
Information we collect automatically: We may collect technical data including IP address, browser type, device information, time zone, page visits and website interaction data.
Third-party services
• Google Analytics – used to analyse website usage. Data such as IP address and browsing behaviour may be processed. No direct personal identification is stored.
• Google Gmail – used to receive and manage communications submitted via our website.
• Microsoft Clarity – used to understand user behaviour and improve website performance.
• Trustpilot – used to collect customer feedback and reviews.
• Mailchimp – used for email marketing where you have opted in to receive communications.
• PayPal – used to process payments and complete transactions.
Each provider may process your data in accordance with their own privacy policies.
International data transfers
Some of our third-party providers may transfer and store your data outside the United Kingdom or European Economic Area (EEA), including the United States. Where this occurs, we ensure appropriate safeguards are in place such as Standard Contractual Clauses or adequacy regulations to protect your data.
Cookies
Our website uses cookies to distinguish you from other users and improve your browsing experience. Cookies may collect technical data including IP address and browsing behaviour.
We use the following types of cookies:
• Essential cookies – required for website functionality
• Analytics cookies – to understand how users interact with our website
• Marketing cookies – where applicable and only with your consent
You can control or disable cookies through your browser settings. Where required, we obtain your consent before placing non-essential cookies.
How we use your information
We use your information to:
• Process and fulfil orders
• Provide customer support
• Improve our website and services
• Send marketing communications (where you have opted in)
• Notify you of changes to our services
Storage and retention of your information
We store your data securely using appropriate technical and organisational measures.
We retain personal data only as long as necessary to fulfil legal, accounting, or reporting obligations. Financial records are typically retained for up to 6–7 years in line with HMRC requirements.
Disclosure of your information
We may share your information with trusted third parties to:
• Process payments
• Deliver orders
• Provide website and marketing services
We may also disclose your information if required by law or to prevent fraud or crime.
Your rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where applicable)
You can exercise your rights by contacting us at:
Data Compliance Officer, SBS UK, 125 Coldharbour Road, BRISTOL, BS6 7SN.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
Contacting us
Data Compliance Officer
SBS UK
125 Coldharbour Road
BRISTOL
BS6 7SN
United Kingdom
VAT Registration number GB793707980
ICO Registration number Z8940834
Registered Legal Entity
S Parrinello
SBS UK
125 Coldharbour Road
BRISTOL
BS6 7SN
United Kingdom
