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COVID 19 - WE ARE OPERATING AS NORMAL 
SAMEDAY DISPATCH*
Worldwide tracked delivery from £9.95
* 2:15pm GMT weekday cut-off time 

Returns

We're committed to selling high-quality products however now and again there may be a time when you need to return an item which is either no longer wanted or is discovered to be faulty.

We allow upto 14 days (on receipt of an item) to contacted if you wish to return an item and 14 days upon contact for the item to be returned to us 
for an item which is not faulty in its original sealed condition. For orders from outside the UK, we allow up to 30 days upon contact for the item to be returned to us. Unfortunately due to health, hygiene and safety reasons we can not accept an item back if it is not originally sealed condition ie fragrances etc 

We have two returns methods- unwanted return and faulty return-

Unwanted item return
To return an unwanted item please contact us at returns@sbs-uk.net and we will email you instructions on how to return an item to us.

Faulty item return
To return a faulty item please contact us at faulty-returns@sbs-uk.net and we will email you instructions on how to return an item to us.

Please note that we will not accept returned goods without proof of purchase. We can also not accepted goods which do not appear to be faulty or damaged and have had any seal opened / damaged or have been used in any way as all non-faulty items must be returned in a re-saleable condition. Failure to meet this condition may result in no refund and goods being returned to you. 

VAT Tax free* shopping when you buy from outside the UK
* Orders subject to local import duties and taxes if order total is greater than local limits. Please check locally.
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VAT Registration number GB793707980 - ICO Registration number Z8940834