Dispatch & Delivery Information
We aim to dispatch all orders the same working day when placed before 4:00pm (Monday–Friday). Orders placed after this time, or on weekends and bank holidays, will be dispatched on the next working day.
Delivery Services
Delivery services are selected automatically at checkout based on your location. We use a combination of Royal Mail and DPD, with separate services available for UK mainland and non-mainland destinations, ensuring the most suitable and reliable delivery option for your order.
Our DPD service is a customer favourite, offering fast, fully tracked delivery with no restrictions on aerosol or perfume quantities — ideal for fragrance and grooming products.
Free UK Delivery
Free UK mainland delivery is available on orders over £40 (excluding postage & packaging).
Packaging
All orders are securely packed using good quality packaging to protect your items in transit. As part of our commitment to reducing waste, we may occasionally reuse clean, sturdy boxes received from our suppliers.
Dispatch Delays
If there is ever an issue that may delay dispatch, we will contact you as soon as possible.
Delivery Services available to you
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Mainland UK
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Non-Mainland (Channel Islands, Isle of Man, Northern Ireland, Shetland Islands, Outer Hebrides, Orkney Islands, Inverness / Highlands, Fort William / Western Highlands)
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Royal Mail Parcel 48 at £2.95 per order
Aims to deliver from 2 working days onwards from dispatch date however this is not a guaranteed date delivery service and sometimes take a day or two longer. Ideal is you are not in a hurry for your order and offers very good value for money. Includes a 2D tracking number to check for successful or unsuccessful delivery attempts.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Parcel 48 at £2.95 per order
Aims to deliver from 2 working days onwards from dispatch date however this is not a guaranteed date delivery service and sometimes take a day or two longer. Ideal is you are not in a hurry for your order and offers very good value for money. Includes a 2D tracking number to check for successful or unsuccessful delivery attempts.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Parcel TRACKED 48 at only £3.95 per order
Delivers 2 working days after dispatch date. Usually 99% on time and offers very good value for money if you are in a slight rush to get your parcel. Includes a tracking number to check your parcels full journey.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Parcel TRACKED 48 at only £3.95 per order
Delivers 2 working days after dispatch date. Usually 99% on time and offers very good value for money if you are in a slight rush to get your parcel. Includes a tracking number to check your parcels full journey.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Parcel 24 at only £3.75 per order
Aims to deliver from 1 working days onwards from dispatch date however this is not a guaranteed date delivery service. Good value for money if you need your goods a day quicker and do not want to spend more on postage. Includes a 2D tracking number to check for successful or unsuccessful delivery attempts.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Parcel 24 at only £3.75 per order
Aims to deliver from 1 working days onwards from dispatch date however this is not a guaranteed date delivery service. Good value for money if you need your goods a day quicker and do not want to spend more on postage. Includes a 2D tracking number to check for successful or unsuccessful delivery attempts.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Parcel TRACKED 24 at only £4.95 per order
Delivers 1 day after dispatch date including Sundays. Usually 99% on time and offers very good value for money over Royal Mail Special Delivery. Includes a tracking number to check your parcels full journey.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Parcel TRACKED 24 at only £4.95 per order
Delivers 1 day after dispatch date including Sundays. Usually 99% on time and offers very good value for money over Royal Mail Special Delivery. Includes a tracking number to check your parcels full journey.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Special Delivery by 1pm at only £10.95 per order
Guaranteed to deliver next working day after dispatch date. Premium Royal Mail service which offers 100% on time next working day delivery. Includes a tracking number to check your parcels full journey.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Special Delivery by 1pm at only £10.95 per order
Guaranteed to deliver next working day after dispatch date. Premium Royal Mail service which offers 100% on time next working day delivery. Includes a tracking number to check your parcels full journey.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Special Delivery Age Verification £11.95 per order
Guaranteed to deliver next working day after dispatch date that requires age verification for products like razors etc. Premium Royal Mail service which offers 100% on time next working day delivery. Includes a tracking number to check your parcels full journey.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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Royal Mail Special Delivery Age Verification £11.95 per order
Guaranteed to deliver next working day after dispatch date that requires age verification for products like razors etc. Premium Royal Mail service which offers 100% on time next working day delivery. Includes a tracking number to check your parcels full journey.
Royal Mail restrictions - Max 2 x 500ml aerosols or 4 x 150ml fragrances
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DPD Next Working Day £5.95 per order
Delivers next working day after dispatch date. Includes a tracking number plus email/mobile delivery notifications.
This service also offers no restrictions on aerosol or perfume quantities like the Royal Mail.
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DPD Two Working Day £16.95 per order
Delivers next working day after dispatch date. Includes a tracking number plus email/mobile delivery notifications.
This service also offers no restrictions on aerosol or perfume quantities like the Royal Mail.
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